Privacy Policy

1. Introduction

SEIHUB App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and applications.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and authentication credentials when you create an account
• Profile Information: Optional profile details you choose to provide
• Communication Data: Information from your communications with us for support or inquiries

2.2 Information Collected Automatically

• Device Information: Device identifiers, device model, operating system version, and unique device identifiers
• Usage Data: Features accessed, pages viewed, time spent on pages, and interaction patterns
• Technical Data: IP address, browser type, time zone settings, and general location data

2.3 Information from Third Parties

• Social Login: If you choose to authenticate using social login providers (such as Google), we receive your basic profile information as permitted by your privacy settings
• Analytics Services: We use third-party analytics services to help us understand service usage patterns

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send administrative information and service updates
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Develop new features and services

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with any merger, sale, or transfer of assets
• Consent: With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and associated personal data
• Object to or restrict certain processing activities
• Receive your data in a portable format

6.2 Account Deletion

You can request deletion of your account and all associated personal data at any time through the profile settings in our application. Upon deletion request, we will remove your personal information from our active systems, except as necessary to comply with legal obligations or resolve disputes.

6.3 Communication Preferences

You can opt out of promotional communications by following the unsubscribe instructions in those messages or adjusting your notification settings.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication status
• Remember your preferences and settings
• Analyze service usage and performance
• Provide personalized experiences

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect service functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:

• The purpose and duration of your account
• Legal, regulatory, and contractual obligations
• The legitimate interests of our business
• Dispute resolution and enforcement needs

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. For material changes, we will provide additional notice through our services or via email.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Additional Rights for Specific Regions

European Economic Area (EEA) and United Kingdom

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA). You may request information about our data collection practices and exercise your rights by contacting us using the information provided above.